• Secure payment
• Payment by debit / credit card, Paypal or by bank transfer
• Thirty-day return or exchange policy (except for pre-ordered pieces)

• Each one of our creations is enhanced in a custom-made box manufactured in Charente.
• In order for you to best preserve your Création Dragonfly purchase, it will be delivered with its care instructions leaflet.
• A numbered Certificate of authenticity signed by the artisan's hands accompanies each Création d’Exception (Exceptional Creation) and each Édition Limitée (Limited Edition).

• For any request, please send us a message here
• Please provide us with a phone number if you wish to be contacted by phone.
• We remain at your disposal from Monday to Friday.
• We will revert back to you under 24 or 48 hours on weekends or public holidays.